PAYMENTS REQUIRED FOR BOOKING

Reservations for the 2014 season will require two payments. The first payment is a deposit equal to 50% of the fully booked price. The second payment is a final payment of the full trip cost and it is due 2 weeks prior to your departure date. Please note that both payments are non-refundable unless we are able to rebook cancelled spaces at the full terms of the original reservation (see ‘Cancellation Policy’ section). See ‘Forms of Payment’ section regarding details about how to make payments.

PAYMENTS FOR FUTURE SEASONS

Please note that the rate charged will be for the year the trip is actually taking place in, not the rate for the year that the trip was booked. Rates for the upcoming season will be posted by December 1st each year. Our annual rate increase is normally less than 10%.

GRATUITIES

Gratuities are not included in our rates and are entirely at guest’s discretion. Any gratuities offered will be gratefully accepted and shared equally among all the staff that attended your stay.

FORMS OF PAYMENT

Payments can be made by personal cheques, either in US Dollars. They should be made out to Cristian Schindler’, and if they are in foreign funds must be sufficient to cover the payment required after they are exchanged. Please contact us if you wish to make a payment in foreign funds, and we will advise you on what the equivalent is in US$ dollars. Note that the exchange rate we get at our bank at the time of deposit will likely be slightly different from what it was at the time you wrote the cheque, and you will be credited with the actual amount of exchange our bank provides us with on the date of the deposit. If, after exchanging your payment, we find there is a difference of $20 or greater owing, we will ask you to submit more funds to cover this difference. A $20 service charge will be charged for any dishonored cheques

TRIP INSURANCE

We highly recommend you consider purchasing Trip Cancellation and Hospital/Medical Evacuation Insurance when you book a trip with us (see our Cancellation and Evacuation policies).

CANCELLATION POLICY

All payments are non-refundable unless we are able to rebook the cancelled spaces at the full terms of the original reservation . If this occurs we will provide a full refund in US$ funds. Alternatively, if we receive a cancellation before the 12 week final payment deadline we will try to find you another week at our lodge for the same season and transfer your reservation. No refunds or rain cheques will be made for leaving early or arriving late or days lost to unforeseen circumstances. All cancellations must be made in writing. We strongly recommend you purchase trip cancellation insurance when you place a booking with us.

EVACUATION POLICY AND MEDICAL INSURANCE

In the event of an accident where evacuation is necessary, payment of any rescue or evacuation costs will be the responsibility of the injured party. As any evacuations will be made by helicopter the costs can be considerable. We strongly recommend that you consider purchasing hospitalization and medical evacuation insurance for your trip.

MINORS POLICY

We are again happy to be able to welcome minors (children under the age of 19 years) to our lodge. All minors must be accompanied at all times by a parent or adult charged with their care

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